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February 19, 2019, 09:02:59 AM


Author Topic: Troubles with Premiere CS4  (Read 2863 times)

Offline dougdirt

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Troubles with Premiere CS4
« on: August 16, 2012, 02:06:51 PM »
So, I have scoured the internet and have really only found one thing that seems to have solved my problem, but it isn't really an ideal solution either.

First, the problem. I just started running into this last week while in Florida for work (which in this case involves plenty of video editing). After doing all of the editing, I set up for export. During the encoding process, I get an error and it stops encoding. At first I thought I just had a bad clip in there, so I tried it again to see and it stopped at a different point, but with the same error. What happens most times, but not always, is that I get a pop up saying that "pproheadless has locked up"  and that I need to close it down. Then the encoding stops. But that doesn't always happen. In the error log, where the green check mark shows up when your file if completed encoding I get a yellow hazard sign or something similar to it to check the error log and it just comes up with a generic "unknown error" issue. It has happened to several different edits, so it isn't a file issue. Each edit is from 3-7 minutes.

As I said, I have scoured the internet for solutions. Plenty of places noted that it is an error from upgrading from CS3 to CS4, which I have done. However, I did so over a year ago and until last week I had never once had an issue with this (though I am using a 7D now, where all previous edits were with a t2i). So I ruled that out as a possibility. One other places I saw suggested that you simply unlink all of your files and delete the audio portions while leaving the video and then it should work. So I tried that, and low and behold, it worked. For these edits, that is fine as I was exporting no audio to begin with. But that may not always be true for future edits, so that solution simply won't work.

Has anyone else run into this problem or have any suggestions for a solution?
« Last Edit: August 16, 2012, 03:04:22 PM by dougdirt »

Offline 1074

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Re: Troubles with Premiere CS4
« Reply #1 on: August 16, 2012, 07:01:09 PM »
I don't use PP, but I can still pass on a bit of universal wisdom...

When in doubt, reboot.

If still in doubt, reinstall.

 ;D
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Offline dougdirt

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Re: Troubles with Premiere CS4
« Reply #2 on: August 16, 2012, 08:12:15 PM »
I don't use PP, but I can still pass on a bit of universal wisdom...

When in doubt, reboot.

If still in doubt, reinstall.

 ;D

Not a reboot problem. Initially ran into the problem in Florida. Still having it in Ohio. Reinstall is happening tomorrow. I have about 3 hours that need to be edited and exported and I just can't get it done.

Offline dougdirt

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Re: Troubles with Premiere CS4
« Reply #3 on: August 18, 2012, 11:26:31 AM »
Surprisingly enough, uninstall/reinstall did not fix the problem. So I am going to go a step further and just format the computer and start over. Hopefully that does the job because I don't know what else to do at that point other than throw things.

Offline dougdirt

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Re: Troubles with Premiere CS4
« Reply #4 on: August 18, 2012, 09:43:12 PM »
Well, that didn't work either. I am at a complete loss at this point. Really don't know what to do.

Offline dougdirt

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Re: Troubles with Premiere CS4
« Reply #5 on: August 19, 2012, 09:57:08 AM »
Well, last night I had some success. I hardly ever render my workspace all the way through as I generally don't do many actual edits besides an overlay of a title clip. Well, last night I decided to give it a try and render the entire sequence before exporting. Sure enough, it went all the way through without a hitch and exported just fine. Maybe it was a coincidence, maybe it wasn't. But I have another edit completed and am going to try it again and see how it goes this time.

Offline 1074

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Re: Troubles with Premiere CS4
« Reply #6 on: August 19, 2012, 03:45:24 PM »
Interesting, and good to know. I don't currently use PPro, but I may in the near future, so this is good to find out now.

I currently use FCP 6 and Vegas Pro 9. Vegas renders in the background, so no trouble there. FCP requires render to play anything back, but you can export without rendering (it just does the rendering during export, making it superlong...) So i haven't come across this problem yet. But I'll definitely keep an eye out for it, and I hope it's that simple of a fix!
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Offline dougdirt

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Re: Troubles with Premiere CS4
« Reply #7 on: August 19, 2012, 06:22:48 PM »
This does appear to be a fix. I have now done it this way for two other edits and both have gone through error free. My current edits are a tad longer than anything I have ever had to do, so maybe that is what is going on, but it is still very strange.