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Author Topic: Noob questions about Magic lantern and Warranty  (Read 2947 times)

Offline sharpshooter

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Noob questions about Magic lantern and Warranty
« on: January 24, 2012, 03:08:32 PM »
So basically I've bought my 550d 2 days ago and want to go further and install ML. I'm not actually concerned about bricking my new toy but about voiding the warranty. As far as I know the camera firmware is slightly changed to boot ML from the card, ok... now, how do i get the camera back to the default firmware and if I had to send the camera to warranty after using and uninstalling all of ML would the warranty still be valid ? or is there any way of them knowing that i used and uninstalled it, voiding my warranty ?

Thanks
« Last Edit: January 29, 2012, 02:39:23 PM by sharpshooter »
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Offline bgray

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Re: Noob questions about Magic lantern and Warranty
« Reply #1 on: January 24, 2012, 03:51:11 PM »
I don't think that you have anything to worry about here, but I can't speak as an authority.

If you remove the card with ML on it, I don't think that there's any trace of it ever being on your camera.

Technically, it's never "on" your camera.  It's on the memory card.
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Offline sharpshooter

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Re: Noob questions about Magic lantern and Warranty
« Reply #2 on: January 25, 2012, 11:54:07 AM »
I really want to try this but I still not very confident.
Anyone ever had any experience with ML and warranty ?
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Offline bgray

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Re: Noob questions about Magic lantern and Warranty
« Reply #3 on: January 25, 2012, 03:36:46 PM »
My experience was that is was very easy to install.

I also had a lot of fear, but it was unwarranted.  Just read everything carefully.

Now that I have it, it will never leave my camera.

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Offline antariksa

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Re: Noob questions about Magic lantern and Warranty
« Reply #4 on: January 26, 2012, 07:45:51 AM »
Go try it .. you'll never regret it ...
I installed it on day #1 ... no worry about bricking or warranty .... coz it resides on card .. not altering the original firmware ..
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2011 - 550D, EF-S 18 - 55mm f/3.6 - f/5.6 IS, 50mm f/1.8 II, Magic Lantern
2010 - Olympus FE 4010
2004 - Nikon Coolpix 3700

Offline sharpshooter

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Re: Noob questions about Magic lantern and Warranty
« Reply #5 on: January 26, 2012, 02:07:36 PM »
Quote from: antariksa on January 26, 2012, 07:45:51 AM
Go try it .. you'll never regret it ...
I installed it on day #1 ... no worry about bricking or warranty .... coz it resides on card .. not altering the original firmware ..

As soon as you load Magic Lantern firmware you technically void your warranty regardless of whether the software does any damage or not because it DOES change slightly the camera, enabling BOOTFLAG so it can load ML from the SD card afterwards.
It can be easily reverted back to default. The question is if one had to send the camera for warranty, if Canon would have any way of knowing whether or not you ever had Magic Lantern installed or if they would bother checking so to validate the warranty. That's why I wanted to know if anyone had this experience.

Thanks
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Offline sharpshooter

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Re: Noob questions about Magic lantern and Warranty
« Reply #6 on: January 29, 2012, 01:36:58 PM »
So no user of ML ever had to send their camera for warranty ?
I paid for 1 extra year of warranty   :-\
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Offline sharpshooter

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Re: Noob questions about Magic lantern and Warranty
« Reply #7 on: February 03, 2012, 10:00:15 AM »
Someone please help me if you ever had to send your camera for warranty purposes / if they considered the warranty voided and what I would do to have my camera fixed ?
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Offline Tichro

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Re: Noob questions about Magic lantern and Warranty
« Reply #8 on: February 03, 2012, 10:51:42 AM »
I know this isn't conclusive proof, but,,, I just spotted this on the ML twitter feed,

@JordyVandeput
Jordy Vandeput
Another proof that #MagicLantern does not fool with your guarantee. Thank you #Canon for fixing my hot pixels for free :-)
31 Jan via LauncherPro

Like I said, not conclusive, don't know any other details other than that.
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Offline sharpshooter

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Re: Noob questions about Magic lantern and Warranty
« Reply #9 on: February 11, 2012, 08:48:15 AM »
Good, any more info ? anyone ?
I'm mad to try out ML  :o (but still unsafe)
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Offline sharpshooter

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Mail from Canon about Magic Lantern
« Reply #10 on: February 13, 2012, 04:15:22 PM »
I contacted Canon Support Portugal about using ML, the answer was the following:

Quote
(...) the use of custom firmware or any other third party acessory with our equpment will void the warranty of the product IF PROVEN that the malfunction of the device was caused by the use of those.
Canon respects the rights that their customers have to decide what accessories or firmware to use, although we do not recommended their use, and we are not responsible for any damage to the equipment.

Now... if I have any problem and remove ML completely from the camera  I still dont know if Canon would have any way of knowing whether or not you ever had Magic Lantern installed therefore if it was the cause of any hypothetical problem.
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Offline peabody2468

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Re: Noob questions about Magic lantern and Warranty
« Reply #11 on: February 14, 2012, 11:44:59 AM »
When you install ML, it changes the bootflag in the camera's firmware so it will look for ML on the SD card when powered up.  That's a semi-permanent change.  So for any camera that comes in for repair, Canon could just see if ML boots from the card - if it does, then that means ML has been installed.  But there is a way to reverse the bootflag change, and if that's done, I don't think there would be a way Canon could tell ML had ever been installed.
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Offline sharpshooter

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Re: Noob questions about Magic lantern and Warranty
« Reply #12 on: February 16, 2012, 03:48:50 PM »
I guess I'm trying ML tomorrow  ;D
Excited  8)
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Offline sharpshooter

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Re: Noob questions about Magic lantern and Warranty
« Reply #13 on: February 20, 2012, 11:43:09 AM »
It's now, I'm realy about to try magic lantern.
What is the worst thing that can happen anyway ?
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Offline Ctwo

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Re: Noob questions about Magic lantern and Warranty
« Reply #14 on: February 20, 2012, 01:58:01 PM »
didja try it?
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